Customer Service Team Leader
Rubix M&E is the leading Mechanical and Electrical recruitment agency in the UK. Our reputation is built on our commitment to excellence and delivering exceptional service to our clients and candidates.
Our clients are currently seeking a Customer Service Team Leader to join their vastly growing team of professionals in their Brighton offices. They can offer a unique work culture, a range of benefits and were voted one of the top places to work in 2022.
The Role:
We are currently looking for a highly organised and professional Customer Service Team Leader who possesses previous experience in team management. In this role, you will be responsible for leading your team to provide exceptional service to our customers.
As the Team Leader, your main responsibilities will include overseeing the day-to-day activities of the team, such as reporting, compliance, and customer relationship management. Additionally, you will have the opportunity to contribute to other tasks such as onboarding and recruitment for your team and playing a vital role in training and guiding new team members to help them achieve their defined targets.
Skills/Qualifications Needed:
- Proven ability to work in a fast-paced environment.
- Problem solving skills and necessary
- Knowledge of EVs/the automotive industry is desirable but not required.
- Proven skills and experience in team management is required.
- Experience in a customer service role is vital.
- Ability to lead a team and create a supportive environment.
Salary and Benefits:
Benefits:
- £27,000 – £34,000 DOE
- Benefits portal
- Training opportunities
How to Apply:
Apply now or call a member of our specialised M&E recruiters on 01473 747 385.
You can also register your CV on our website, http://www.rubixme.co.uk, to stay up to date with our latest M&E vacancies.
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